Cleveland PC Wiz services the Greater Cleveland Area and is your one stop computer repair shop.
Cleveland PC Wiz services the Greater Cleveland Area and is your one stop computer repair shop for everything ranging from software to hardware problems.
Other services charge you an arm and a leg but here you will get your computer fixed at a great price and if doesn't get fixed you won't get charged at all.
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Interview Q&A
What is your primary product or service?
The primary service offered is computer repair services which includes anything from software to hardware issues. There is virtually no computer issues that will not be resolved and all this is done with a very lenient pricing structure which typically range in price from $20-50. More details can be found on the website.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
I am a graduate from the University of Dayton with a degree in Computer Engineer Technology.
How do you differentiate yourself from other businesses in your category and area?
What separates Cleveland PC Wiz from other computer repair services is the outstanding quality of service with a very cheap pricing structure. Also there is no minimum charge and if for any reason the computer can not be fixed then the customer will not be charged anything.
Compare this with the normal rates of $90 per hour for most computer repair services and the Geek Squad's prices of Virus Removal starting at $129 and you can see why the pricing structure of set fees, which range from $20-$50 dollars, at ClevelandPCWiz sets it apart from the competition.
How many locations do you have and do you have plans to expand?
Currently this is a home ran operation and was started as a means of income until I found a full time Computer Engineering job. However business has been great and if the demand stays this high a more permanent fixture is down the road with the hopes of having more locations in Ohio.
Provide detailed directions to your location
The easiest way is to go to my site and click on contact. There I already have a map set up with my location and all you need to do is put in your location or address and it will give you precise directions.
What type of payments do you accept?
Cash(preferred method), Check,
Visa/MasterCard/Debit/American Express - Through PayPal or Google Checkout.
Which areas do you service?
ClevelandPCWiz mostly serves the Greater Cleveland Area which includes Cuyahoga County and surrounding counties but anyone is welcome to drop off a computer.
Who owns your company or runs daily operations?
I am the owner of ClevelandPCWiz and do most of the computer repairs myself.
What are your hours of operation?
Monday through Saturday - 8:00 A.M. - 6:30 P.M.
Sunday - Closed
Other time arrangements for computer drop offs and pickups can be made by appointment. Appointments can be made by phone 216-224-4741 or email: nammoumj@live.com